Frequently Asked Questions

At Eagle Pointe Apartments in West Saint Paul, MN, we offer thoughtfully designed studio, one, and two-bedroom floor plans to suit your lifestyle. Have questions? Our FAQs page provides easy answers about our community amenities and living experience, ensuring you're well-informed and ready to call Eagle Pointe home.

  • Do you have items I can rent?

    Yes, we offer garage rentals for $85 per month

  • Are there any bed restrictions for the apartments?

    Water beds are not permitted.

  • Are there any fees associated with moving in or moving out?

    The fees are outlined in your lease agreement.

  • Can the apartment be listed on AirBnB?

    We do not permit Airbnb rentals.

  • What happens if I need to move out before my lease expires?

    We do have a break lease option. We require an amount equal to 2 month rent plus a sixty-day written notice with rent due during those 60 days.

  • What is the average cost for utilities each month?

    The utility costs vary depending on the size of the apartment, the season, and the number of occupants.

  • What are the occupancy limits?

    Our standard policy allows for 2 people per bedroom.

  • Are there qualifications?

    We conduct thorough checks on all applicants, including credit and criminal background screenings, as well as verification of rental history and employment..

  • What are your application requirements?

    Our rental criteria include a minimum of two years of rental history and income that is three times the monthly rent.

  • Under what circumstance can a landlord terminate your lease?

    Failure to fulfill your obligations under the lease may result in legal action and termination of the lease agreement

  • Are utilities included?

    Utilities are not included in the rent.

  • How much of the security deposit is refundable?

    If a security deposit is paid, it is fully refundable under the condition that all final utilities are settled, the apartment remains undamaged, and rent is paid in full. However, please note that the Security Deposit Alternative is non-refundable.

  • What utilities are not included in the rent?

    The following utilities are not included in the rent: electric, internet/cable. However, water, sewer, trash, pest control, and gas will be paid along with the rent.

  • How often is there a rent increase?

    We typically implement renewal increases at the time of lease renewal.

  • Can the apartment be sublet?

    We do allow lease takeovers if approved and all qualifications are met. The deposit remains with the unit in this case. Please contact the office for more details on the lease takeover process.

  • What leasing options are available?

    We provide flexible lease options with terms ranging from 7 to 14 months.

  • Can I apply online?

    Yes, you can go to our prospect portal at www.eaglepointeweststpaul.com

  • How can I pay my rent? What forms of payment are acceptable?

    Rent payment options include online payments using an e-check, credit, or debit card. Alternatively, payments can be made in person at MoneyGram locations.

  • What fees/deposits are due upon applying? Moving in?

    When applying to Eagle Pointe, there is a $50 application fee per adult (non-refundable) and a $150 administration fee (non-refundable). Upon move-in, rent and deposit are required.

  • Are the apartments furnished?

    We do not provide furnished apartments. However, kitchen appliances are included.

  • Is there an application fee?

    Our application fee amount is $50 per adult applicant (non-refundable).

  • Do I have to pay first & last month's rent?

    The initial payment includes the first month's rent and a security deposit. Please note that the security deposit cannot be applied towards rent. Additionally, if your move-in date is after the 19th of the month, you will be responsible for the rent for the following month.

  • Is renter's insurance required?

    Yes, we require our residents to have $100,000 of liability coverage

  • How much is the security deposit?

    Our standard deposit starts at $500 and can increase up to $3,000 with conditional approval. To make move-in costs more manageable, we offer a Security Deposit Alternative Program.

  • When is rent due?

    Rent is due on the 1st day of each month.

  • Is there a late fee for overdue payments? Is there a grace period?

    Late fees are applied at midnight on the 5th day of each month. The late fee amount is calculated at 8% of your apartment rent

  • Are corporate rentals available?

    Yes, we do offer corporate apartment rentals.

  • What are the hours for the pool?

    Monday-Friday 10am to 8pm, 

    Saturday & Sunday 9am to 9pm

  • What are the hours for the business center?

    Kindly note that we do not have a business center.

  • What are hours of the leasing office?

    Our office hours are Monday through Friday from 9:00 am to 6:00 pm and Saturdays 10:00 am - 5:00 pm.

  • What are the hours for the fitness center?

    The Fitness Center is open 24 hours a day.

  • Do you have cable?

    Yes, our units are cable ready.

  • What internet service options are available?

    Our cable provider is Comcast/Xfinity.

  • Do you offer recycling?

    We provide a recycling bin

  • What property amenities are included?

    We offer a fitness center, indoor and outdoor pool, a package hub, BBQ area, dog park and playground located behind 1987 building.

  • How do I get my packages?

    All packages should be delivered to our package lockers.

  • Do you have free internet?

    The property does not offer complimentary internet service.

  • Can I reserve your community room?

    Yes, the Community Room can be reserved

  • What decorations or changes to the apartment are prohibited?

    You are welcome to decorate your apartment; however, no physical alterations are allowed unless authorized by management.

  • Can I smoke in my apartment?

    Eagle Pointe is a smoke-free building. Smoking is not permitted inside the buildings.

  • Can residents put personal grills on their patios?

    Please note that grills are not allowed on the premises, as per the City of West St. Paul ordinance.

  • What is the pet policy?

    Dogs and Cats are permitted. A total of two pets are allowed per household. Eagle Pointe utilizes petscreening.com for all animal screening prior to move-in and renewal. A non-refundable pet fee of $300 is required per pet, and pet rent is $25 per month per pet. Dog Breed Restriction List: Pit Bulls, Staffordshire Terriers, Rottweilers, Presa Canarios, Chows, Doberman Pinschers, and Akitas.

  • Is there a fee or permit required for parking?

    Yes, there is an $25 initial fee for the parking permit upon move-in.

  • I have a non-emergency maintenance issue. Who do I contact?

    You may utilize our resident portal or contact our rental office at 651-377-2913.

  • What is the procedure for moving out?

    We require a 60-day written notice prior to the end of your lease term. You can obtain the necessary form from our rental office.

  • Is parking assigned?

    Surface parking spots are not assigned but garages are assigned parking.

  • I have a noise complaint. Who do I contact?

    For routine matters, please call the office to report. However, in case of a serious situation, please contact the police department.

  • I need emergency maintenance. Who do I call?

    For assistance, please call 651-377-2913. We have a 24-hour answering service available

  • What is the policy for guest parking?

    Guest and residents must have up-to-date vehicle registration and parking permits.

  • What school district serves the community?

    Dakota County School District includes Garlough Elementary, Friendly Hills Middle, and Two Rivers High School.

  • Is there public transportation nearby?

    Yes, the bus stops in front of the property.

  • Are stoves gas or electric?

    Our stoves are electric.

  • Does the apartment come with a microwave?

    Our units do not include microwaves.

  • Do kitchen sinks have a garbage disposal?

    Garbage disposal are in select units (we remove them after the 3rd service request)

  • Is there a bathtub or just a shower? Are they together or separate?

    The tub and shower are combined.

  • Do apartments have dishwashers?

    Dishwashers are offered in select units

  • What brand are the kitchen appliances?

    GE, Frigidaire or Kenmore

  • How old are the appliances?

    Most homes are newly upgraded. While some do have older appliances in the non-renovated units, they are still energy efficient.