Ratings & Reviews

Overall Rating

3
(26 reviews)
61.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Rob M. - |Recommended: YesJulia and Steven, the new management crew at Eagle Pointe, have been incredibly helpful with questions and concerns. I was impressed with their attitude and commitment to improving the experience at Eagle Pointe.
response from property -Wow, Robert, thank you so much for the 5-star review! We take great pride in our properties and greatly appreciate your positive review. We are very happy that our staff has met your expectations and we will continue to provide you excellent customer service! Thank you for living your narrative at Eagle Pointe Apartments! :) Eagle Pointe Management Monument Real Estate Services
submitted by Angelica Z. - |Recommended: YesI just want to say how grateful I am for the new property manager Julia Murray. She helped me so much with everything I needed when I came in to speak with her. She is very understanding and has done more with the property than other managers that have been here. I was going to move out but thanks to her I will be extended my stay.
response from property -Wow, Angelica, thank you so much for the 5-star review! We take great pride in our properties and greatly appreciate your positive review. We are very happy that our staff has met your expectations and we will continue to provide you excellent customer service! Thank you for living your narrative at Eagle Pointe Apartments! :) Eagle Pointe Management Monument Real Estate Services
submitted by Makayla - |Recommended: YesFirst off I wanna say how grateful I am for the new property manager Julia Murray. She is the sweetest and most understanding person I’ve met and easy to talk to. With her being here taking control and making sure everyone is happy I plan on extending my stay because she is awesome to work with.
response from property -Wow, Makayla, thank you so much for the 5-star review! We take great pride in our properties and greatly appreciate your positive review. We are very happy that our staff has met your expectations and we will continue to provide you excellent customer service! Thank you for living your narrative at Eagle Pointe Apartments! :) Eagle Pointe Management Monument Real Estate Services
submitted by Katie - |Recommended: YesI am so happy that this place has gone under a drastic transformation. Thanks to Julia Murray, Marisa Whitner, and the rest of the new team for your knowledge and expertise in making this HUGE CHANGE I was going to move but now I will be happy to sign another lease.
response from property -Wow, Katie, thank you so much for the 5-star review! We take great pride in our properties and greatly appreciate your positive review. We are very happy that our staff has met your expectations and we will continue to provide you excellent customer service! Thank you for living your narrative at Eagle Pointe Apartments! :) Eagle Pointe Management Monument Real Estate Services
submitted by  - |Recommended: YesJulie Murray is one of the best community manager property managers I've ever had. Wish she had gotten here sooner. She is friendly,efficient and professional
response from property -Thank you so much for the 4-star review! We take great pride in our properties and greatly appreciate your positive review. We are very happy to hear we have provided you quality and efficient customer service. Sincerely, Eagle Pointe Management Monument Real Estate Services
submitted by Cynthia M. - |Recommended: NoResident — Resident
response from property -Thank you for your review, Cynthia. We are glad you are having a good experience with us. Let us know if there is anything we can do for you. Best wishes, Eagle Pointe Management Team
submitted by Bailey S. - |Recommended: NoKind Of Junky — The building is gross and the hallways and walls are always dirty. The staff either didn't know what was going on, or were unwilling to help.
response from property -Thank you for your review, Bailey. We are saddened to hear that you have had an unpleasant experience living here and would like to discuss your concerns further if possible. Please reach out to the management office so we can resolve any issues you may still be experiencing. Best wishes, Eagle Pointe Management Team
submitted by Garry F. - |Recommended: YesTenant — Paper masks and other trash unsafe for dogs on property
response from property -Thank you for leaving your feedback. We are constantly striving to improve, so your feedback is essential. We would like to hear from you so we can address your concerns and work on a solution together. Please feel free to reach out to our office so we can discuss your feedback. Thank you again for taking the time to leave your review. Warm Regards, Eagle Pointe Management Team.
submitted by Adrienne - |Recommended: NoThe hallways are never clean, people leave their trash and boxes at the chutes instead of throwing their things in the chute on ALL floors , The elevator is gross, the halls are gross, I'm not sure whose photos are on the main website page because I have NEVER seen an apartment as nice as these, the parking garage has old appliances all over, people leave their trash in the hall, it smells like dog crap throughout the property outside as well , the apartment doors could be more secure. Ha the amount of rent my friends pay here - they could have a decent home ANYWHERE in MN. It's sad. Then management is respond to the reviews positively and not changing ANYTHING....
response from property -We appreciate that you have posted a review of our community, Adrienne. We are upset to hear about your concerns and would like to address them with you so we can understand them in their entirety. We aim to make everyone feel comfortable and cared for while living here. We encourage you to stop by the office or contact us by phone or email so we may speak about your review further. Thanks! Eagle Pointe Management Team
submitted by Olufemi O. - |Recommended: YesGood — Good
response from property -Thank you for your review, Olufemi. We are glad you are having a good experience with us. Let us know if there is anything we can do for you. Best wishes, Eagle Pointe Management Team
submitted by Joyce R. - |Recommended: NoDogs — Dead animals reported and dog feces can't walk outside of building. Parking double parking hard to find spot to park in front of building cars parking in fire lane. No follow through with written policies.
response from property -Thank you for your review, Joyce. We are saddened to hear that you have had an unpleasant experience living here and would like to discuss your concerns further if possible. Please reach out to the management office so we can resolve any issues you may still be experiencing. Best wishes, Eagle Pointe Management Team
submitted by Michael F. - |Recommended: NoOverpriced Rotting Building — This is an old building that is falling apart run by a company that charges an arm and a leg because they can. Do not rent here.
response from property -Thank you for leaving your feedback. We are always striving to improve, so your feedback is essential. We would like to hear from you so we can address your concerns and work on a solution together. Please feel free to reach out to our office so we can discuss your feedback. Thank you again for taking the time to leave your review. Warm Regards, Eagle Point Management Team
submitted by Emmanuel M. - |Recommended: YesThe Property Is Very Quiet And Calm And Friendly People. — The place is very quiet you can barley hear people who live next you.
response from property -Thank you for your review, Emmanuel. We are glad you are having a good experience with us. Let us know if there is anything we can do for you. Best wishes, Eagle Pointe Management Team
submitted by Becky K. - |Recommended: YesNone — I would them them that it looks like trash all the time with garbage all, nothing gets worked on
response from property -Thank you for your review, Becky. We are saddened to hear that you have had an unpleasant experience living here and would like to discuss your concerns further if possible. Please reach out to the management office so we can resolve any issues you may still be experiencing. Best wishes, Eagle Pointe Management Team
submitted by Clint M. - |Recommended: NoVery Noisy, Can Hear All My Neighbors, Kids Run Up And Down The Hall , Leave Trash Everywhere . — years back I would give it a fair to good review but now its noisy , I can hear the guy above me walk around and know what room he is in when he walks , hear my neighbors below me play music all night . called the police but they said it needs to be extremely loud to do anything. management does nothing to control the noise. Laundry rooms have been a mess . instead of fixing the hottub they built a deck over it . no control on access for a security building . I still have old yellow counter tops from the 70s how can you keep raising the rent when new building are being built which are nicer and quieter. until things change I wouldnt recommend this to anyone. I dont want guests over because I dont them to see this apartment and experience the issues.
response from property -Thank you for posting this review, Clint. We're disappointed to hear you have experienced noise concerns here in our community, along with the other matters you've brought to our attention. We strive to make our community one that you enjoy living in. We value you, and your satisfaction. We would like to personally address your concerns as soon as possible. Please call us so we can speak to you further about your review. Best, Eagle Pointe Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Eagle Pointe, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Eagle Pointe, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose